FAQ

Before You Purchase

• Shipping Options
• Attachment options
• International Coverage - Jiobit Next
• International Coverage - Jiobit One
• Compatibility
• Compare Jiobit To Other Trackers

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Getting Started & Setting Up Your Account

• Pairing Your Device
• Pairing Additional Devices
• App Overview and User Interface
• Battery LED and Light Indicator

App Features

• Poor Signal
• Location Tracking and Data Communications
• Location Accuracy and Mapping
• Trusted Places and Geofencing Alerts
• Care Team
• Home Wi-Fi Connect

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Battery Life & Power Saving

• Battery Life and Power Saving

Software & Firmware Updates

• Software and Firmware Updates
• Firmware Release Note

Billing & Account Management

• Update Payment Method and Access Billing History
• Cancellation Policy

Our Commitment To Trust & Safety

• kidSAFE
• Children's Online Privacy Protection Act
• Privacy Policy
• Data Encryption