FAQ

Before You Purchase

• What's Included In The Box
• International Coverage
• Waterproof Vs Water Resistant
• Compatibility
• Warranty
• Compare Jiobit To Other Trackers

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Setting Up Your Jiobit

• Pairing Your Device
• Pairing Additional Devices
• App Overview and User Interface
• Maximizing Battery Life
• Battery Life and Power Saving
• Battery LED and Light Indicator

How Tracking Works

• Understanding Your Location Data
• Live Mode
• Power Save Mode
• Timing of notifications

Feature Guide

• Home Wi-Fi Connect
• Trusted Places
• Care Team
• Ring Jiobit
• Bluetooth Alert
• Alert Button

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Billing & Account Management

• Return Policy
• Cancellation Policy
• Replacing a Lost or Damaged Device
• Update Payment Method and Access Billing History

Our Commitment To Trust & Safety

• kidSAFE
• Children's Online Privacy Protection Act
• Privacy Policy
• Data Encryption

Software & Firmware Updates

• Software and Firmware Updates
• Firmware Release Note